A great client experience does not happen by accident. It is created through every conversation, every interaction, and every moment where a client decides whether they feel valued, understood, and…
Have you heard about the term Workplace shaming? Bullying, ridicules, trashtalking, gossiping. Making people feel small... Why would anyone accept that in the workplace? Yet, some people do. I read…
A few years ago, I was given the assignment to train 18 salespeople at a large IT distributor for three hours. The topic was how to communicate and perform in…
No?Ok I asked chatGPT how many emails that was sent each day. Answer: 281 billion! I wonder how many of them that were necessary… I was recently interviewed in a…
You have the power to make people feel what you want them to feel by what you say, how you look, how you listen, and what you do, i.e. how…
Effective leadership is vital in every organisation, and effective communication is one of the essential foundations of successful leadership. Communication is essential for transmitting ideas, exchanging information, inspiring and encouraging…
Success involves careful preparation, focus, and dedication. Understanding the seven steps to success planning will dramatically boost your chances of achieving your objectives, whether you are seeking for personal growth,…
Public speaking abilities are critical for effectively communicating your message and engaging with your audience. The usage of signposts in your Speech is an excellent method to employ to improve…
Sometimes the best conversations happen when you are not expecting them. That was exactly my experience when I connected with Joe Dimino from Neon Jazz and Famous Interviews with Joe…
1. SIMPLE due to inexperience 2. COMPLICATED due to experience (!) 3. SIMPLE again, but this time because you CARE Most people stop at phase 2.... In Swedish: Det finns…