Is it more important to BELONG than to BE RIGHT?
By Antoni I am looking into tribal psychology and I am fascinated by this question. It seems to be true. Our need to belong is so strong that we sometimes…
Six ways to increase your own motivation
By Antoni -visualize-tell others what you want-do things that gives you energy-find your purpose-Just do it-create a triggerThanks TV4 for today. Always great meeting you! Team Antoni Explains Motivation is the driving…
Keep it simple – not stupid – The Hemingway
By Antoni Ernest Hemingway, the literary giant of his time, sat in his favorite pub with some colleagues and talked over a beer. Hemingway claimed he could write an entire…
Having a predictable boss is really good!
By Antoni Example: From the time I could stand up on my two little toddler legs until I was around thirty years old, I loved playing soccer. I had many…
How to Become a Podcast Guest? Insights from Keynote Speaker
By Antoni "Antoni, I see that you are on many podcasts. How do you get to be a guest at them?" I get this question from people in my network.…
Alison K and Antoni Lacinai
Podcast: Creating the World’s Best Client Experience
I had fun talking to Alison K in her podcast on customer experience. Here it is. 47 minutes. Enjoy ^_^ Creating the World's Best Client Experience: Mastering Your Communication Super…
Exploring Workplace Shaming: A Closer Look at Bullying and Its Impact
By Antoni Have you heard about the term Workplace shaming? Bullying, ridicules, trashtalking, gossiping. Making people feel small... Why would anyone accept that in the workplace? Yet, some people do.…
THE BOSS’S Communication Sets The Culture
By Antoni A few years ago, I was given the assignment to train 18 salespeople at a large IT distributor for three hours. The topic was how to communicate and…
How About some Love for Emails?
By Antoni No?Ok I asked chatGPT how many emails that was sent each day. Answer: 281 billion! I wonder how many of them that were necessary… I was recently interviewed…
Are you spreading JOY or MISERY when you enter a room?
By Antoni You have the power to make people feel what you want them to feel by what you say, how you look, how you listen, and what you do,…
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