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  • Keynotes
    • Lead with CLARITY – Deliver RESULTS
    • The Power of High-Impact Communication
    • Customer Communication that Drives Results
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    • Customer Communication programs
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Read more about the article From Division to Alignment: Building Stronger Teams

From Division to Alignment: Building Stronger Teams

  • Post author:Muhammad
  • Post published:April 9, 2026
  • Post category:Blog/News
  • Post comments:0 Comments

Antoni Lacinai From Confusion to Clarity -who wouldn't want that?Ever left a meeting more confused than when you walked in? It has happened to me more times than I can…

Continue ReadingFrom Division to Alignment: Building Stronger Teams
Read more about the article The Bigger WE, The Smaller THEM: Fixing Toxic Team Divides

The Bigger WE, The Smaller THEM: Fixing Toxic Team Divides

  • Post author:Antoni Lacinai
  • Post published:April 8, 2026
  • Post category:Blog/News
  • Post comments:0 Comments

Antoni Lacinai The bigger WE, the smaller them Polarization within an organization is a motivational and productivity killer. I encounter it way too often, and if it is too toxic,…

Continue ReadingThe Bigger WE, The Smaller THEM: Fixing Toxic Team Divides
Read more about the article 3 tips for a great moderator introduction

3 tips for a great moderator introduction

  • Post author:Antoni Lacinai
  • Post published:March 14, 2026
  • Post category:Blog
  • Post comments:0 Comments

A great introduction lifts the energy.For you, for the audience and for the whole event I was recently to speak at an internal kickoff for a smaller group of consultants…

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Read more about the article Fast Company: Leaders shouldn’t confuse transparency with clarity
transparency vs clarity Fast company

Fast Company: Leaders shouldn’t confuse transparency with clarity

  • Post author:Antoni Lacinai
  • Post published:March 4, 2026
  • Post category:Blog
  • Post comments:0 Comments

Together with Professor Martin Gutmann, we develop our thoughts on what many leaders take to be one and the same, while in fact it is two different muscles. The title…

Continue ReadingFast Company: Leaders shouldn’t confuse transparency with clarity
Read more about the article Podcast: Speaking with confidence
Podcast Speaking with confidence Tim Newman

Podcast: Speaking with confidence

  • Post author:Antoni Lacinai
  • Post published:March 3, 2026
  • Post category:Blog/Video
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I was recently a guest on Tim Newman's podcast, and we had a great conversation packed with insights. https://www.youtube.com/watch?v=UlmT_pUUfSw

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Read more about the article 9 steps for giving 5-star feedback

9 steps for giving 5-star feedback

  • Post author:Antoni Lacinai
  • Post published:November 18, 2025
  • Post category:Blog/News
  • Post comments:0 Comments

For many of us, it is really hard to give (and receive) feedback. Unless you work in an environment where psychological safety is high and people are treated with respect,…

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Read more about the article 12 TIPS ON HOW TO USE CHARISMA
Charisma Presentations Antoni Lacinai Keynote speaker

12 TIPS ON HOW TO USE CHARISMA

  • Post author:Antoni Lacinai
  • Post published:November 18, 2025
  • Post category:Blog/News
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WHEN YOU GIVE PRESENTATIONS I have selected the science around charisma, especially for you, who will give presentations and want to be good at it. This has been in several…

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Read more about the article The Shoemaker’s Blind Spot with Antoni Lacinai
VSAI international podcast with guest global speaker Antoni Lacinai

The Shoemaker’s Blind Spot with Antoni Lacinai

  • Post author:Antoni Lacinai
  • Post published:September 20, 2025
  • Post category:Blog/Video
  • Post comments:0 Comments

https://www.youtube.com/watch?v=ZJy_X7DITtM Here is where I share some failures with fellow professional speakers. Why? So that we can all learn and improve.

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Read more about the article 4-minute strategy for a great customer experience
Carl Cox and Antoni Lacinai

4-minute strategy for a great customer experience

  • Post author:Antoni Lacinai
  • Post published:January 7, 2025
  • Post category:Blog/News/Video
  • Post comments:0 Comments

https://www.youtube.com/watch?v=IRn8nsJeetc

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Read more about the article Mastering Nonverbal Communication in the Workplace: A Key to Professional Success

Mastering Nonverbal Communication in the Workplace: A Key to Professional Success

  • Post author:Antoni Lacinai
  • Post published:November 12, 2024
  • Post category:Blog
  • Post comments:0 Comments

In today’s fast-paced workplaces, communication goes beyond just words. Studies show that nonverbal communication accounts for up to 93% of all daily interactions, with 55% based on body language and…

Continue ReadingMastering Nonverbal Communication in the Workplace: A Key to Professional Success
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Recent Posts

  • CEO Monthly: The language of leadership.
  • How Employee Frustration Impacts Customer Experience
  • From Division to Alignment: Building Stronger Teams
  • The Bigger WE, The Smaller THEM: Fixing Toxic Team Divides
  • 3 tips for a great moderator introduction

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    Antoni Lacinai

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