Empathetic Communication
I have spent decades studying human communication and distilled it into these three superpowers. Empathy so that people feel that you get them. Clarity so that people understand you. Energy…
I have spent decades studying human communication and distilled it into these three superpowers. Empathy so that people feel that you get them. Clarity so that people understand you. Energy…
Boss's Communication: A few years ago, I was given the assignment to train 18 salespeople at a large IT distributor for three hours. The topic was how to communicate and…
So many people feel that they are crystal clear. But if everyone is so great at communicating with clarity - how come there are so many misunderstandings? Just because we…
As we begin to see the light at the end of the pandemic tunnel (fingers crossed), office employees will come back to their office buildings. But not all. Our quantum…
Misunderstand People: I remember quite a few years back. I was about to give a keynote to 200 of my client's VIP customers. This was in my birth town, and…