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  • Keynotes
    • Lead with CLARITY – Deliver RESULTS
    • The Power of High-Impact Communication
    • Customer Communication that Drives Results
  • Training
    • Leadership Communication Programs
    • High-Impact Communication Programs
    • Customer Communication programs
  • Books
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Read more about the article Focus On Customer Experience

Focus On Customer Experience

  • Post author:Antoni Lacinai
  • Post published:October 19, 2022
  • Post category:Customer experience/Video
  • Post comments:0 Comments

Honored to be a guest on Benjamin DelGrosso's podcast, here on Youtube: https://www.youtube.com/watch?v=FoxE-dwN3Yo

Continue ReadingFocus On Customer Experience

Virtual keynote: How to set goals and boost motivation

  • Post author:Antoni Lacinai
  • Post published:September 7, 2022
  • Post category:Keynote/Video
  • Post comments:0 Comments

This one is for you who want to get tools on how to peak perform. Enjoy ^_^ https://www.youtube.com/watch?v=Ma2PqkBrY3w&feature=youtu.be&ab_channel=AntoniLacinai

Continue ReadingVirtual keynote: How to set goals and boost motivation

How to separate goals from… something else

  • Post author:Antoni Lacinai
  • Post published:September 7, 2022
  • Post category:Keynote/Video
  • Post comments:0 Comments

A short clip from a recent virtual keynote around goal setting and motivational boosters. https://www.youtube.com/watch?v=-IJRlZygGFY&ab_channel=AntoniLacinai

Continue ReadingHow to separate goals from… something else

Keynote on employee engagement in Johannesburg

  • Post author:Antoni Lacinai
  • Post published:August 15, 2022
  • Post category:Keynote/Video
  • Post comments:0 Comments

I was in Johannesburg at a lovely conference arranged by Unique speaker bureau International. My topic for the day was employee engagement and how we communicate in the workplace. It's…

Continue ReadingKeynote on employee engagement in Johannesburg
Read more about the article Full keynote from Estonia – on Communication, Engagement and Collaboration in an innovative environment

Full keynote from Estonia – on Communication, Engagement and Collaboration in an innovative environment

  • Post author:Antoni Lacinai
  • Post published:June 9, 2022
  • Post category:Employee engagement/Video
  • Post comments:0 Comments

https://vimeo.com/713209238/c480e27614

Continue ReadingFull keynote from Estonia – on Communication, Engagement and Collaboration in an innovative environment

Aftermovie with testimonials from Estonia MELT conference

  • Post author:Antoni Lacinai
  • Post published:April 28, 2022
  • Post category:Video
  • Post comments:0 Comments

https://www.youtube.com/watch?v=rRv6rAMYCr0

Continue ReadingAftermovie with testimonials from Estonia MELT conference

Don’t focus on features when you sell. But don’t focus on benefits either…

  • Post author:Antoni Lacinai
  • Post published:April 27, 2022
  • Post category:Customer experience/Video
  • Post comments:0 Comments

https://www.youtube.com/watch?v=vvCMGXC2Ljk&feature=youtu.be

Continue ReadingDon’t focus on features when you sell. But don’t focus on benefits either…

Communication tips: What’s the difference between hearing and listening? Antoni Lacinai, keynote speaker

  • Post author:Antoni Lacinai
  • Post published:February 28, 2022
  • Post category:Video
  • Post comments:0 Comments

https://www.youtube.com/watch?v=Sm1EnJvWIdw

Continue ReadingCommunication tips: What’s the difference between hearing and listening? Antoni Lacinai, keynote speaker

Why building a great culture in your hybrid team is smart. Antoni Lacinai, keynote speaker, on Hybrid leadership

  • Post author:Antoni Lacinai
  • Post published:February 28, 2022
  • Post category:Video
  • Post comments:0 Comments

https://www.youtube.com/watch?v=SQFUNSxjo6E

Continue ReadingWhy building a great culture in your hybrid team is smart. Antoni Lacinai, keynote speaker, on Hybrid leadership

Keep it simple – not stupid. Antoni Lacinai, keynote speaker, on Workplace communication

  • Post author:Antoni Lacinai
  • Post published:February 28, 2022
  • Post category:Video
  • Post comments:0 Comments

https://www.youtube.com/watch?v=C-NPBGHsFWk

Continue ReadingKeep it simple – not stupid. Antoni Lacinai, keynote speaker, on Workplace communication
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    Antoni Lacinai

    Leadership Communication Strategist

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