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Read more about the article Empathetic Communication

Empathetic Communication

  • Post author:Antoni Lacinai
  • Post published:May 30, 2022
  • Post category:Blog
  • Post comments:0 Comments

I have spent decades studying human communication and distilled it into these three superpowers. Empathy so that people feel that you get them. Clarity so that people understand you. Energy…

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Read more about the article The Boss’s Communication Sets The Culture

The Boss’s Communication Sets The Culture

  • Post author:Antoni Lacinai
  • Post published:May 27, 2022
  • Post category:Blog/Employee engagement/Leadership communication
  • Post comments:0 Comments

Boss's Communication: A few years ago, I was given the assignment to train 18 salespeople at a large IT distributor for three hours. The topic was how to communicate and…

Continue ReadingThe Boss’s Communication Sets The Culture
Read more about the article Clarity In Your Communication Is Vital

Clarity In Your Communication Is Vital

  • Post author:Antoni Lacinai
  • Post published:May 26, 2022
  • Post category:Blog
  • Post comments:0 Comments

So many people feel that they are crystal clear. But if everyone is so great at communicating with clarity - how come there are so many misunderstandings? Just because we…

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Read more about the article Leading Hybrid & Virtual Teams

Leading Hybrid & Virtual Teams

  • Post author:Antoni Lacinai
  • Post published:May 26, 2022
  • Post category:Blog
  • Post comments:0 Comments

As we begin to see the light at the end of the pandemic tunnel (fingers crossed), office employees will come back to their office buildings. But not all. Our quantum…

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Read more about the article How Easy it is to Misunderstand People

How Easy it is to Misunderstand People

  • Post author:Antoni Lacinai
  • Post published:May 23, 2022
  • Post category:Blog
  • Post comments:0 Comments

Misunderstand People: I remember quite a few years back. I was about to give a keynote to 200 of my client's VIP customers. This was in my birth town, and…

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Aftermovie with testimonials from Estonia MELT conference

  • Post author:Antoni Lacinai
  • Post published:April 28, 2022
  • Post category:Video
  • Post comments:0 Comments

https://www.youtube.com/watch?v=rRv6rAMYCr0

Continue ReadingAftermovie with testimonials from Estonia MELT conference

Don’t focus on features when you sell. But don’t focus on benefits either…

  • Post author:Antoni Lacinai
  • Post published:April 27, 2022
  • Post category:Customer experience/Video
  • Post comments:0 Comments

https://www.youtube.com/watch?v=vvCMGXC2Ljk&feature=youtu.be

Continue ReadingDon’t focus on features when you sell. But don’t focus on benefits either…
Read more about the article Keynote Speaker: 10 Tips to be Consider

Keynote Speaker: 10 Tips to be Consider

  • Post author:Antoni Lacinai
  • Post published:March 16, 2022
  • Post category:Keynote
  • Post comments:0 Comments

Becoming a keynote speaker is no easy task. In order to be successful, you need to know what it takes to deliver an inspiring and motivating message. You also need…

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Communication tips: What’s the difference between hearing and listening? Antoni Lacinai, keynote speaker

  • Post author:Antoni Lacinai
  • Post published:February 28, 2022
  • Post category:Video
  • Post comments:0 Comments

https://www.youtube.com/watch?v=Sm1EnJvWIdw

Continue ReadingCommunication tips: What’s the difference between hearing and listening? Antoni Lacinai, keynote speaker

Why building a great culture in your hybrid team is smart. Antoni Lacinai, keynote speaker, on Hybrid leadership

  • Post author:Antoni Lacinai
  • Post published:February 28, 2022
  • Post category:Video
  • Post comments:0 Comments

https://www.youtube.com/watch?v=SQFUNSxjo6E

Continue ReadingWhy building a great culture in your hybrid team is smart. Antoni Lacinai, keynote speaker, on Hybrid leadership
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